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Total Processing Time
Receiving Time = Processing Time + Shipping Time
All orders are processed and dispatched within 3–5 business days after payment confirmation. Once your package is on its way, shipping time will depend on your chosen delivery method and destination.
Shipping Areas
We ship worldwide. Whether you're located in North America, Europe, the Middle East, or Asia-Pacific, we’ve got you covered. If you are unsure whether we ship to your region, feel free to contact us at service@dayjewel.com.
Shipping Options
We offer three convenient delivery methods:
- Economy Shipping (By Ocean)
- Standard Air Shipping
- Express Air Shipping
Small items (e.g. jewelry, accessories, eyewear) typically ship by Air, while larger items (e.g. bags, boxes, bulk orders) may ship by Ocean, depending on your location and order size.
Shipping Rates
Free Shipping
- Orders over $129 qualify for Free Economy Shipping (by Ocean).
- Want it faster? You can upgrade to Standard or Express Shipping — the value of Economy Shipping will be deducted, so you only pay the difference.
Orders under $129
- Shipping cost is based on:
- Destination country
- Chosen shipping method
- Total package weight
➡️ The exact shipping cost will be shown at checkout.
Air Shipping (Time & Rates)
Here’s a reference for the average delivery time and shipping fees to our most popular countries.
Rates are calculated per kilogram and vary by weight tiers and checkout conditions. Shipping costs may fluctuate with seasonal demand. As the package weight increases, the average rate per kilogram decreases. In addition, a handling fee applies: Standard Air shipping starts from $20 USD per parcel, and Express Air shipping starts from $30 USD per parcel.
- Standard Air Shipping
|
Country |
Shipping time (Calendar days) |
Shipping rate* (USD/KG) |
|
United States |
6 - 12 |
$13 |
|
United Kingdom |
6 - 12 |
$6 |
|
Germany |
6 - 12 |
$8 |
|
France |
6 - 12 |
$7 |
|
Italy |
6 - 12 |
$5 |
|
Spain |
6 - 12 |
$6 |
|
Netherlands |
6 - 12 |
$11 |
|
Austria |
6 - 12 |
$10 |
|
Poland |
6 - 12 |
$9 |
|
Canada |
6 - 12 |
$15 |
|
Australia |
6 - 12 |
$8 |
|
Chile |
15 - 20 |
$15 |
- Express Air Shipping
|
Country |
Shipping time (Calendar days) |
Shipping rate* (USD / KG) |
|
United States |
5 - 8 |
$16 |
|
United Kingdom |
3 -5 |
$9 |
|
Germany |
5 - 8 |
$11 |
|
France |
3 -5 |
$10 |
|
Italy |
5 - 8 |
$8 |
|
Spain |
5 - 8 |
$9 |
|
Netherlands |
6 - 8 |
$14 |
|
Austria |
6 - 8 |
$13 |
|
Poland |
6 - 8 |
$12 |
|
Canada |
8 - 10 |
$18 |
|
Australia |
4 - 7 |
$11 |
We also ship to: Belgium, Sweden, Mexico, Brazil, Singapore, New Zealand, UAE, Saudi Arabia, and more.
Economy Shipping(By Ocean)
For heavier or high-volume orders, Ocean Shipping may be more cost-effective. Once shipped, delivery usually takes 18–25 days, depending on your region.
Order Tracking
Once your order is shipped, you’ll receive an email with:
- Tracking number
- Order status
- Delivery instructions
You can also log into your DayJewel account to check updates or contact our support team for personalized assistance.
Customs & Duties
We typically ship under DDP (Delivered Duty Paid) terms — meaning we take care of international shipping, customs clearance, and any applicable taxes or import duties.
If your country is not covered by our DDP service, you’ll be responsible for customs duties upon arrival. Since customs rules vary by country, we recommend checking your local policy before placing an order.
Questions?
Feel free to reach out at service@dayjewel.com if you have any questions about shipping, tracking, or delivery options. Our team is here to help.