Shipping Policy
Total Processing Time
All orders are processed within 3–5 business days after payment confirmation. Shipping time depends on the chosen method and destination. Bulk orders are prioritized for efficient handling.
Shipping Areas
We ship worldwide, with reliable logistics coverage across North America, Europe, Asia-Pacific, the Middle East, and Oceania. Contact service@dayjewel.com if you are unsure whether your region is covered.
Shipping Methods
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Ocean Shipping (Recommended for bulk orders): Cost-effective for high-volume shipments. Typical delivery: 18–25 days depending on destination.
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Standard Air Shipping: Suitable for small to medium bulk orders. Delivery 6–12 days depending on region.
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Express Air Shipping: For urgent shipments. Delivery 3–8 days depending on region.
Shipping Rates
Shipping costs are calculated based on order volume, total weight, destination, and chosen method. Bulk orders may qualify for discounted shipping. Contact support for quotes or to coordinate freight forwarding.
Order Tracking
Tracking information is sent via email once the order ships. Wholesale customers can also monitor their orders in their DayJewel account or contact our support team for assistance.
Customs & Duties
Most international orders are shipped under DDP (Delivered Duty Paid) terms. If your country is not covered by DDP, you are responsible for import duties.
Notes for Wholesale Customers
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Large orders are generally shipped by ocean freight for cost efficiency.
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Customers are encouraged to provide their own freight forwarders for high-volume shipments.
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Shipping schedules may vary based on seasonal demand and logistics conditions.
Questions?
Contact service@dayjewel.com for personalized assistance regarding shipping, tracking, or logistics options.